Terms and Conditions

1. Use of Our Website and Services

By using streethealthla.com, placing an order, requesting delivery, or contacting Street Health LA, you agree to use our services for lawful personal or business purposes and to provide accurate information for orders, delivery, and customer support.

2. Orders, Delivery, and Availability

Menu items, prices, delivery windows, and availability may change without notice. Delivery is offered only during the delivery days and time windows shown at checkout. We may contact you if an order needs clarification, if an item is unavailable, or if delivery details need to be confirmed.

3. Payments and Zelle

Payment options may include card payment, wallet payment, or Zelle when available. If you choose Zelle, you are responsible for sending the total amount to the Zelle payment email shown at checkout and including enough identifying information for us to match the payment to your order. Orders may remain pending until payment is confirmed.

4. Street Health LA SMS Messaging Terms

Street Health LA may send SMS messages to customers who provide a phone number through our website, intake forms, checkout, delivery request forms, or direct service inquiries. By submitting your phone number and requesting service, you agree to receive transactional and conversational text messages related to your request, order, delivery, or account activity.

• Order confirmations and receipts.
• Delivery dispatch, driver assignment, delivery tracking, and arrival updates.
• Customer support replies and service follow-ups related to your request.
• Account, order, or appointment reminders when you have requested them.

Message frequency varies based on your interaction with us and may include several messages per order, delivery, or support conversation. Message and data rates may apply. Consent to receive SMS messages is not required to purchase goods or services.

To stop receiving SMS messages, reply STOP. For help, reply HELP or contact us at 424-227-6266.

5. Customer Responsibilities

You are responsible for providing accurate name, phone number, delivery address, delivery notes, and payment information. If information is inaccurate or incomplete, orders may be delayed, canceled, or unable to be delivered.

6. Refunds, Cancellations, and Issues

If there is an issue with your order, please contact us as soon as possible. Refunds, replacements, or credits are reviewed case by case depending on order status, product condition, delivery status, and payment confirmation.

7. Privacy

Our collection and use of customer information is described in our Privacy Policy, including how we handle SMS consent and phone number data.

8. Contact

Questions about these terms can be sent to Street Health LA at 424-227-6266 or by visiting us at 902 N. La Brea Ave, Inglewood, CA 90302.